Registered Office
Reef Corporate Services Limited
Level 1 Mercure Hotel
85-87 North Quay
Brisbane QLD 4000
Phone: +61 7 3211 3000
Fax: +61 7 3211 4777 |
Postal Address
PO Box 12072
George Street
Brisbane QLD 4003 |
Email
office@reefcasinotrust.com.au
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| Security Registry |
Contact the security registry if you want to:
- enquire about your holding
- change your address or name
- update your payment instructions
- change your tax file number
|
Computershare Investor Services Pty Ltd
117 Victoria Street
West End VIC 4101
|
GPO Box 2975
Melbourne VIC 4003
|
Phone: 1300 850 505
Website: www.investorcentre.com/au
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| Complaints regarding Reef Casino Trust |
Complaints may be made at the following:
|
Compliance Officer
Reef Corporate Services Limited
PO Box 12072
George Street
Brisbane QLD 4003
Phone: +61 7 3211 3000
Fax: +61 7 3211 4777
Email: office@reefcasinotrust.com.au
|
All written complaints, together with a copy of any reply are maintained in a register. RCS aims to communicate a resolution to a client within 21 days (maximum time being 45 days).
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External dispute resolution
In the event that the matter cannot be resolved within a reasonable period of time (usually 45 days) or you are not satisfied with our response, you can take the matter up with the Financial Ombudsman Service (FOS), an external and independent industry complaint handling scheme.
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Financial Ombudsman Service
GPO Box 3
Melbourne VIC 3001
Phone: 1300 780 808
Fax: +61 3 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au |
