COVID Safe Information



The Reef Hotel Casino operates under an approved COVIDSafe Site Specific Plan.

Your health & safety is our priority. For contact tracing purposes all guests will be required to register their details upon entry (as per government COVID-19 directions) via the “Check In Qld” App.
We require your check in screen to be shown to entry staff for validation. Our staff are available to assist you at the Casino entry. If you do not have a mobile device, our staff will assist your check in on our iPads.

Please be advised that government regulations can sometimes impact on our capacities. Access to venues will be subject to availability.

Please exercise social distancing wherever possible. We thank you for your understanding and patience with our staff when they are implementing mandated government rulings.

Please note you will also be required to use the government COVID–19 ‘Check In Qld’ App at other venues throughout our complex.
This is a government requirement and we thank you again for your understanding.

Hand sanitising stations & wipes have been placed in high traffic areas for your convenience. Please use frequently during your visit. We have a comprehensive cleaning
program in place with extra attention paid to frequent touch points.

Please note you will be denied entry if you are showing visible signs of COVID-19 or flu-like symptoms. If you are feeling unwell, please seek medical advice.