Reef Corporate Services Limited (ABN 66 057 599 621) as responsible entity for Reef Casino Trust (RCT) understands that privacy is important to you.
RCT follows the requirements of the Australian Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act) and which govern how private sector organisations handle personal information.
Collection
Personal information means any information that can identify you. RCT may obtain personal information from individuals (eg unitholders). If you contact RCT, we may also keep a record of that correspondence.
Personal information is also collected by RCT through its external unitholder registry, currently Computershare Investor Services Pty Limited. RCT requires Computershare to comply with the Australian Privacy Principles when performing these services. Personal information collected from unitholders includes: name, address details, telephone and mobile phone numbers, security-holding balances, tax file numbers, bank account details and e-mail addresses.
Details of Computershare’s privacy policy can be accessed through the following link:www.computershare.com/au/help/Pages/privacy-policies.aspx
Where reasonably possible, RCT will only collect personal information from the individuals themselves.
Use and disclosure
RCT’s policy is to use personal information only for the main business purposes for which it is collected, or related uses that would reasonably be expected.
The personal information collected from you may be used to provide you with our services or with other information you have requested. Our policy is designed to maintain the
confidentiality of all personal information held by RCT and prevent its misuse.
RCT does not sell, rent or trade personal information to, or with, third parties. In some circumstances, however, personal information may be disclosed outside RCT. For example::
- For legal reasons, disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisers; or
- Personal information may be disclosed to third parties to whom RCT contracts out specialised functions, such as unit registry, mailing houses and printing companies. If so, we take steps to ensure that those contractors comply with the Privacy Act, and are authorised only to use personal information in order to perform the functions required by RCT.
RCT will not disclose your personal information to overseas recipients.
Information collected by the unit registry is used to carry out registry functions such as payment of distributions, sending annual and half yearly reports, notices of meetings or newsletters, and notifications to the ATO. In addition, contact information will be used from time to time to inform unitholders of information concerning RCT.
Data security
RCT is committed to keeping your personal information secure. We take reasonable precautions to ensure it is protected from such risks as loss, unauthorised access, destruction, misuse, modification or disclosure.
Access and correction
In accordance with the Privacy Act, you have a right to access information that we hold about you. You also have the right to ask us to correct information about you that is inaccurate, incomplete or out of date.
Sensitive information
RCT does not collect sensitive information from individuals.
If you have any questions about this privacy policy, or if you wish to access, correct or update your personal information, please contact the Company Secretary:
- by telephone: 07 3211 3000; or
- by facsimile: 07 3211 4777; or
- by e-mail: trust@reefcasino.com.au; or
- by letter to:
Company Secretary
- Reef Corporate Services Limited PO Box 12072
George Street Brisbane Qld 4003
Complaints
If you have a complaint about our Privacy Policy or any other related matter please refer to our Complaints Handling Policy.
If a response is not received within 30 days or you are dissatisfied with the response, a
complaint can be lodged in writing with the Office of the Australian Information Commissioner (OAIC).
Website
RCT’s website uses ‘cookies’ to collect information. Cookies are small data files that are sent to and stored on your computer each time you request a page. They are used to track user’s traffic patterns. Cookies do not collect personal information.
This privacy policy may change from time to time.
Reviewed and approved by the board on 25 May 2015